Contact DevExp Tools – Feedback & Support

Get in Touch

Your feedback helps us improve DevExp Tools for everyone. Whether you've found a bug, have a feature request, or want to suggest a new tool, we're here to listen.

📧 Email Us

For general inquiries, feedback, or support:

samueltestingengineer@gmail.com

We typically respond within 24-48 hours

What to Include in Your Message

To help us respond quickly and effectively, please include:

Subject - Brief description of your message topic
Description - Detailed explanation of your feedback or issue
Browser & Device - If reporting a bug (e.g., "Chrome 120 on Windows 11")
Steps to Reproduce - If reporting a bug, how can we recreate it?
Screenshots - If applicable, visual examples help us understand issues

Frequently Asked Questions

How long does it take to get a response?

We aim to respond to all messages within 24-48 hours during business days. Bug reports are prioritized and typically addressed first.

Can you add a specific feature I need?

We evaluate all feature requests based on community value and technical feasibility. Popular requests are prioritized in our development roadmap.

Do you offer custom development or consulting?

We focus on maintaining and improving DevExp Tools. For custom development needs, please email our business inquiries address and we'll discuss what's possible.

Can I contribute to DevExp Tools?

We appreciate community interest! Contact us to discuss potential collaboration opportunities or ways to contribute.

Is my data shared when I contact you?

No. We only use your contact information to respond to your message. We never share, sell, or use your information for marketing purposes.

Response Times

Type of Inquiry	Priority	Typical Response Time
Critical Bugs	High	Within 12-24 hours
General Bugs	Medium	1-2 business days
Feature Requests	Medium	2-3 business days
General Inquiries	Normal	2-3 business days
Business Inquiries	Normal	3-5 business days

Before You Contact Us

Please check if your question is answered in these resources:

Tool-specific help sections on each tool page
Our About page for general information about DevExp Tools
Browser console for technical error messages (press F12)

🚀 Quick Response

Most messages answered within 24-48 hours on business days.

🎯 Focused Support

We prioritize bugs and issues affecting user experience.

💬 Community Driven

Your feedback directly shapes our development priorities.

🔒 Privacy Respected

Your contact information is never shared or used for marketing.